Account Security
- Why do I need to verify with my ID in addition to my usual two factor method when logging in?
- Got a New Phone and Can't Log In?
- Did SoFi send this text message?
- What is an Authenticator App?
- How is SoFi working to keep my information safe?
- What is two-factor authentication (2FA)?
- How do I use biometric sign-in for the SoFi app?
- Why am I unable to update my email address?
- Did SoFi send this email?
- I received a 2FA code that I did not request. Is my account secure?
- I am setting up 2FA, but I am not getting the text with the code.
- How do I update the Two-Factor Authentication (2FA) method on my account?
- Does SoFi support two-factor authentication (2FA) apps?