Account Security
- Why am I unable to update my email address?
- How do I update the Two-Factor Authentication (2FA) method on my account?
- What is two-factor authentication (2FA)?
- Does SoFi support two-factor authentication (2FA) apps?
- Can I use email for two-factor authentication (2FA)?
- I am setting up 2FA, but I am not getting the text with the code.
- What is authentication?
- If documents are required for verification, what is acceptable?
- Is biometric login like Face ID the same thing as two-factor authentication?
- Can I change the way I receive my verification code?
- I just received a text from SoFi with a verification code, but I did not try to log in. Should I be worried?
- How else is SoFi working to keep my information safe?
- How do I change the legal name/date of birth/citizenship on my account?