This article covers how to update your 2FA method (text, email, or phone call) through the mobile app or a desktop web browser. Click on the instructions below for step-by-step information!
- Click the Profile icon in the top left corner and select "Settings"
- Click Security
- Click Two-Factor Authentication
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Select your preferred Two-Factor Authentication method and follow any confirmation steps to successfully update your preferred method!
- Log into your account at SoFi.com.
- Click on your name in the top right corner, and select “My Profile”
- Under “Settings”, click on “Two-Factor Authentication”
- Select your preferred Two-Factor Authentication method and follow any confirmation steps to successfully update your preferred method!
If you do NOT receive your 2FA code within 5 minutes of making the request:
- Double-check your selected 2FA method and contact information
- Ensure that you have a stable WiFi connection or cell phone service
- Try selecting a different 2FA method
Still not receiving your code? Give us a call at 1 (855) 456-7634