SoFi Member
VOTE IPOE (NEW)
- What is proxy voting?
- What is VOTEIPOE and what am I being asked to vote on?
- How do I know if I am eligible to vote?
- How do I cast my vote?
- Why is my IPOE vote important?
- What happens to my shares once the merger transaction is approved and completed ?
SoFi Member Benefits
- Future Freshman Sweepstakes - AT Work / InSchool
- What benefits do I have for being a SoFi Member?
- How do I set up an advisory appointment with a Financial Planner?
- How does SoFi identify me as a member?
- What is the SoFi Member Rate Discount?
- Who is eligible for the SoFi Member Rate Discount?
SoFi Member Rewards
- What is the SoFi Member Rewards program?
- Who can participate in the SoFi Member Rewards program?
- Do all members have access to the SoFi Member Rewards program?
- How much are my SoFi Points worth upon redemption?
- Do Earn activities and SoFi Points values change?
- I have a joint SoFi Money account–can we both earn points?
Golden Pacific Bancorp Acquisition
Tax Preparation
- TaxAct: Tax document import instructions
- H&R Block: Import Tax documents
- TurboTax 1099-C input
- Why did I get a new 1099-INT tax form?
- Why can’t I view my 2020 Tax Document PDFs on my Android device?
- Tax Document Descriptions
COVID-19 Considerations
- When will I receive my stimulus deposit?
- Has SoFi committed to extending the WSFS routing number of payments again for the recent stimulus?
- Does the CARES Act stop my interest from accruing?
- When is the CARES Act ending?
- Will I lose my money if my stimulus check is direct deposited to a closed SoFi Money account?
- How do I make sure that my stimulus check will be deposited into my SoFi Money account?
Contact Us
Bonus/Referral Program
- Get $10 to Check Your Rate on a Personal Loan + $250 more when the loan is funded.
- 1% Cashback Rewards Offer
- Earn a $250 bonus on a SoFi Personal Loan!
- Get a $10 gift card when you Check Your Rate on a Personal Loan.
- Get $20 when you Check Your Rate on a Home Loan.
- $350 Funded Loan Bonus for Student Loan Refinance
Lending General Information
- Can I extend my term on my SoFi loan?
- I need more time, can I extend my Rate Lock?
- What is the difference between a soft credit pull vs a hard credit pull?
- Does SoFi allow the use of Power of Attorney on their loans?
- Which type of student loan should I apply for?
- My loan has been approved. How long do I have to sign the paperwork?
General Questions
- Why do you need my Social Security Number (SSN)?
- I had a Voicemail just show up on my phone, but my phone didn't ring.
- I got an email from SoFi Invest about SoFi going public. Does this only apply to SoFi Invest Members?
- What do I need to know about the change of control for SoFi Wealth LLC?
- What is SoFi?
- Why did I receive a text with a link from verify.sofi.com?
SoFi Career Services
- What is SoFi Career Services?
- What is career coaching?
- What can I talk to a career coach about?
- What is Korn Ferry Advance?
- How do I register to use SoFi Career Services?
- How much does SoFi Career Services and coaching cost?
SoFi Experiences
- Will there be a presentation during a social Member Experience?
- Why am I being asked to enter my credit card info if this Experience is free?
- I want to register my guest, but don’t see an option to do so. How do I add them?
- How do I add my guest to the waitlist?
- Am I able to change the name of my guest?
- I have a food/drink allergy – how should I communicate that to the SoFi Experiences team?
Account Security
- If documents are required for verification, what is acceptable?
- What is authentication?
- What is two-factor authentication (2FA)?
- Is biometric login like Face ID the same thing as two-factor authentication?
- Why should I enable two-factor authentication for my SoFi account?
- How do I turn on two-factor authentication?
Estate Planning
- What is a last will and testament, exactly?
- What other document options are available and what are their costs?
- What is included with the free will?
- Do I have to print my will?
- What are the execution instructions for?
- Where do I find independent witnesses and a notary public?
Mobile Apps
Unemployment Protection Program
- What is SoFi’s Unemployment Protection Program?
- Who is eligible for Unemployment Protection?
- Does SoFi provide other employment resources?
- How do I apply for Unemployment Protection?
- Will my approval in the Unemployment Protection Program affect my credit score?
- How will my loan payments be affected after Unemployment Protection ends?