SoFi Member
Tax Preparation
- How does SoFi handle tax reporting for bonuses and rewards?
- Why are the amounts reported on my tax forms more than expected?
- How do points earned vs. redeemed impact my tax forms?
- What is included in the calculation of my Form 1099-MISC?
- Why doesn’t the amount on my Form 1099-INT match the interest earned in my SoFi checking or savings account?
- Tax Information for SoFi Products
SoFi Member Benefits
SoFi Travel
- Can I use my SoFi rewards points when booking on Expedia?
- What happens to my rewards points if I need to cancel my booking?
- Are my rewards points deducted from my account as soon as I book my travel?
- Can I use my SoFi rewards points toward SoFi Travel bookings?
- How do I manage my SoFi Travel reservation?
- When will I receive my SoFi Travel rewards points?
General Questions
- Why do you need my Social Security Number (SSN)?
- What if I don't verify my email address after I create a new profile?
- Why am I being asked to provide personal information before I can access my account?
- How do I electronically sign my loan documents?
- How do I delete my closed account from the SoFi app? (iOS ONLY)
- Natural Disaster or National Emergency information
SoFi Technologies Reports and Results
COVID-19 Considerations
- When will I receive my stimulus deposit?
- Why are my student loans showing a $0.00 balance? The loans are not Paid in Full.
- Has SoFi committed to extending the WSFS routing number of payments again for the recent stimulus?
- Will I lose my money if my stimulus check is direct deposited to a closed SoFi Money account?
- How do I make sure that my stimulus check will be deposited into my SoFi Money account?
- What impact does the Federal Rate Cut have on my SoFi Personal Loan?
Contact Us
Lending General Information
- How is my interest calculated on my SoFi loan?
- Can I extend my term on my SoFi loan?
- I need more time, can I extend my Rate Lock?
- What is the difference between a soft credit pull vs a hard credit pull?
- Does SoFi allow the use of Power of Attorney on their loans?
- Which type of student loan should I apply for?
SoFi Career Services
Estate Planning
- How long does the estate planning process take?
- Do I need an attorney?
- Can I make updates to my estate planning documents?
- What is a last will and testament, exactly?
- Do I have to print my will?
- Where should I keep my signed original documents (such as my will)?