Lending General Information
- Can I extend my term on my SoFi loan?
- I need more time, can I extend my Rate Lock?
- How do I upload documents for my application?
- What is the difference between a soft credit pull vs a hard credit pull?
- Does SoFi allow the use of Power of Attorney on their loans?
- Which type of student loan should I apply for?
- My loan has been approved. How long do I have to sign the paperwork?
- If I want to payoff my SoFi loan early, can I do so?
- Are there any prepayment penalties for paying off my loan early and/or making additional payments?
- Why is my loan APR different than my interest rate?
- Is the SoFi rate simple or compounded?
- I want to withdraw my loan application. How do I do this?
- Why did the amount I requested to borrow on my loan change?
- Can I change the account my autopay is deducted from?
- I received a slightly better offer from one of your competitors. Is there anything you can do?
- Why did my offer change from pre-approval?
- May I give permission someone else permission to speak on my behalf and/or be given application information?
- What types of ID documents are acceptable for my identity verification?
- What determines the rates I receive on a SoFi loan? / Why did I receive this rate? / Why is the rate so high?
- What is the autopay discount?
- Where can I find my co-borrower's or co-signer's email address?
- Where can I find my signed loan documents?