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Lending General Information

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  • Application Process
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  • How is my interest calculated on my SoFi loan?
  • Can I extend my term on my SoFi loan?
  • I need more time, can I extend my Rate Lock?
  • What is the difference between a soft credit pull vs a hard credit pull?
  • Does SoFi allow the use of Power of Attorney on their loans?
  • Which type of student loan should I apply for?
  • My loan has been approved. How long do I have to sign the paperwork?
  • If I want to payoff my SoFi loan early, can I do so?
  • Are there any prepayment penalties for paying off my loan early and/or making additional payments?
  • Why is my loan APR different than my interest rate?
  • Is the SoFi rate simple or compounded?
  • Why did the amount I requested to borrow on my loan change?
  • Can I change the account my autopay is deducted from?
  • I received a slightly better offer from one of your competitors. Is there anything you can do?
  • Why did my offer change from pre-approval?
  • Can I authorize someone to speak on my behalf?
  • What types of ID documents are acceptable for my identity verification?
  • What determines the rates I receive on a SoFi loan? / Why did I receive this rate? / Why is the rate so high?
  • What is the autopay discount?
  • Where can I find my co-borrower's or co-signer's email address?
  • Where can I find my signed loan documents?
  • Is it possible to remove the incomplete loan applications on my account?

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Cottonwood Heights, Utah 84121

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Investment Products:

ARE NOT FDIC INSURED • ARE NOT BANK GUARANTEED • MAY LOSE VALUE

Terms and Conditions Apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or permanent resident in an eligible state and meet SoFi's underwriting requirements. Not all borrowers receive the lowest rate. To qualify for the lowest rate, you must have a responsible financial history and meet other conditions. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, a responsible financial history, years of experience, income and other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions. SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers such as Income Based Repayment or Income Contingent Repayment or PAYE. Licensed by the Department of Business Oversight under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp., NMLS # 1121636. (www.nmlsconsumeraccess.org Opens A New Window. )

Diversification can help reduce some investment risk. It cannot guarantee profit or fully protect against loss in a declining market.

SoFi doesn’t provide tax or legal advice. Individual circumstances are unique. Consult with a qualified tax advisor or attorney.

"SoFi Invest" is the brand name for brokerage products and services offered through SoFi Securities LLC (SFS) Member FINRA Opens A New Window. /SIPC Opens A New Window. including SoFi Money™, advisory services offered through SoFi Wealth LLC (SFW) an SEC Registered Investment Adviser, and cryptocurrency services offered through SoFi Digital Assets, LLC (SDA). SFS, SFW, and SDA are affiliated companies under the common control of Social Finance, Inc. (SoFi). Neither SoFi nor its subsidiaries are a bank.

Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. Clearing and custody of all securities are provided by APEX Clearing Corporation. Information on SoFi Wealth available in the firm's Form ADV Part 2 Brochure on the SEC's website.

SoFi® Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. The SoFi® Bank Debit Mastercard® is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

*SoFi members with direct deposit can earn up to 3.75% annual percentage yield (APY) on savings balances (including Vaults) and 2.50% APY on checking balances. There is no minimum direct deposit amount required to qualify for the 3.75% APY for savings and 2.50% APY for checking balances. Members without direct deposit will earn 1.20% APY on all account balances in checking and savings (including Vaults). Interest rates are variable and subject to change at any time. These rates are current as of 1/4/2023. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

Additional information can be found at www.sofi.com/legal/banking-rate-sheet

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