The change you are noticing may be a result of our not being able to confirm some of the information you provided to us when initially setting up your account and/or submitting your application.
If you would like to review your application with SoFi please contact us:
Monday - Thursday = 5:00am-7:00pm PST
Friday - Sunday = 5:00am-5:00pm PST
CALL: (855) 456-SOFI (7634)
CHAT: General Customer Support - https://www.sofi.com/chat/web