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Credit Score Monitoring

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  • Why is my credit score in SoFi Insights different from what I see on other sites?
  • How do I turn on/ off credit score monitoring (CSM) notifications?
  • How long do items remain on my credit report?
  • How long does it take for my score to be updated after I make changes?
  • How does shopping around for rates impact my credit score?
  • What is considered a good or bad score?
  • How does this score differ from other credit scores?
  • How does my income factor into my credit score?
  • Why does my credit score matter?
  • How can I improve my score/start building credit?
  • Why doesn’t my account number match what I see in my account?
  • Do all lenders use the same credit score?
  • Who is able to see my credit score?
  • How can I obtain a copy of my credit report?
  • What are the primary components of my credit score?
  • Will checking my credit hurt my credit score?
  • How secure is it to check my credit score online?
  • I am having issues accessing Insights, who should I contact?
  • I am having issues with my credit score and what is included in the score, who should I contact?
  • How can I dispute errors I’ve found on my credit report?
  • Why doesn’t my credit card balance match what I see in my account right now?

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