How do I link to another bank account?  What is Plaid?

Linking to another bank account is easy!

1. Open the app (or log in on desktop) and tap ‘Banking’
2. Tap ‘Transfer’ and then select ‘Transfer money’
3. Tap ‘From,’ and select ‘Link new account’ (under ‘Done’). Click ‘Continue’ and follow the prompts to connect to another bank account.

What is Plaid?

We use Plaid to make linking to other banks as simple as possible. Plaid is a secure third party platform used by 10,000+ other financial institutions that handles the linking behind the scenes). As part of the linking process, some banks send what is called ‘micro deposits’ (usually a few cents) which appear in your SoFi account within a few days. This is just to make sure it’s really you. Finally, some banks (including Chase) will provide SoFi ‘substitute account numbers.’ What that means is when you see this account in the ‘Transfer Money’ flow, the last 4 digits will be different from what you see when you access your account at Chase. Rest assured that your money will move to and from this substitute account number with no issues.