If you have questions about a rejected review or want to understand how much reimbursement you have left, you can find both in your At Work Portal.
Who should I contact if my initial course review form is rejected?
We recommend logging in to review the reason your request was rejected through your At Work Dashboard first.
If you still have questions after reviewing the reason, please contact your direct supervisor or HR Benefits admin for additional help.
What is the annual remaining balance and how is it calculated?
Your employer sets the total annual amount available for Tuition Reimbursement and any related benefit rules.
Your annual remaining balance is your employer’s annual maximum minus:
- Any previous tuition reimbursements, and
- Any employer payments made toward other benefits you are enrolled in during that same calendar year.
Because eligibility terms can vary by employer, your remaining balance and reimbursement rules may differ depending on your company’s program setup.
Have more questions? Chat with us or call 855-456-7634 to speak with an agent.