SoFi Money
About SoFi Money
- Which ATMs accept SoFi check deposits?
- What happens when there is more than one person listed on a check? (Joint Payable checks)
- Can I cash a check for a dependent of mine?
- Why haven't I received my SoFi Money checks yet?
- Does SoFi offer Custodial account options?
- Can I have a voided check for my employer?
SoFi Money Information
- What is the Bank Identification Code for Bancorp?
- Are my funds protected while in transit to one or more of the Partner Banks?
- Can I deposit a small business loan?
- Why does it say my SSN is already in use on my SoFi Money application?
- How long does the SoFi Money application process take?
- Can SoFi Money be used with Zelle and related 3rd party payment providers?
Getting Started
- What personal information is needed to open a SoFi Money cash management account?
- I am considering changing my direct deposit to my SOFI account. Would my funds be available the same day as my pay date, or is there a delay?
- How old do I have to be to open a money account or be a joint account holder?
- How can I send money to friends and family from my SoFi Money cash management account?
- How do I upload a document to my SoFi Money account?
- What's the difference between available balance and current balance?
Changes to Routing Number
- Why did my routing number change?
- Who is Bancorp?
- When was I notified about this change?
- How will the change from WSFS to Bancorp impact me?
- With the routing number change to Bancorp, what do I need to do?
- What if I have direct deposit set up with SoFi Money?
SoFi Debit Card
- Mastercard Debit Card Activation
- I exceeded my max number of PIN attempts with my debit card. Can you help?
- How do I file for SoFi Money Mastercard ID theft protection?
- How do I file for cell phone insurance?
- What happens if a refund is processed to a deactivated card?
- Can SoFi ship debit cards over seas?
Current Promotions
My Profile
Deposits and Linked Accounts
- Why can't I manually enter and connect my bank information?
- Why have my limits changed?
- I need a verification of funds deposit ...
- Why do I have an error linking to PayPal?
- How do I edit a recurring Money transfer?
- Can I, or how do I, cancel a mobile check deposit?
Bill Pay
- How do I remove a linked payee or biller?
- Can I pay bills with SoFi Money?
- How do I set up Bill Pay?
- I made a bill payment and the payee is not showing the payment.
- I tried to pay a bill and can't find the biller on the Set Up Bill Pay list.
- Is there a dollar limit on bill pay transactions?
Bonus & Referrals
Statements and Forms
- How do I access my SoFi Money cash management account statements? Can you send them to me?
- When will I get my SoFi Money cash management statement?
- Can both account holders on a joint account access tax forms?
- I received a bonus for referring people to SoFi—do I need to think about the tax implications of these bonuses?
- I earned interest with SoFi Money. Will I get a 1099-INT tax form?
Transaction Help
- I see a withdrawal from 'SoFi Securities' on my SoFi Money statement...what is that?
- I'd like to dispute a funds transfer on my SoFi Money account?
- I don't recognize a funds transfer on my Money account ...
- I made a person to person (P2P) payment. How do I cancel it?
- I just sent a person to person payment to my friend, when will they get it?
- How do I stop payment on a check?
Account Structures
- What is my current SoFi Money account APY%? (Under $500 in account)
- What is my current SoFi Money account APY%? (Over $500 in account)
- How do I know that my interest rate or Money features are about to change?
- If my SoFi Money account moves to a different interest level, when will the new rate start to apply?
- I've been a loyal SoFi Money member since (prior to 6.9.20)...do my account benefits change?
- I received an email saying I've lost some of my SoFi Money benefits and features...what do I do?
SoFi Money Vaults
- How do I open a Vault?
- Can I pay bills using a specific Vault?
- What are SoFi Money vaults?
- How many vaults can I have?
- Can I spend directly from a vault?
- Are there any fees or minimums to use a vault?