What Happens If My Loan Status Changes During Student Loan Payment Verification?

If your loan status changes during the verification period, the next steps depends on what changed and whether your payments during the benefit period can still be confirmed.

What if my loan is paid in full during Student Loan Payment Verification?

If your loan is paid in full during the benefit period, make sure all qualifying payments made during that period have been added so they can still be considered when SoFi reports payment data to your employer.

What if my loan is in forbearance during Student Loan Payment Verification?

If your loan is in forbearance during the benefit period, your eligibility for verified payments may depend on whether qualifying payments were actually made during that period.

If you are unsure whether your loan status or payment history will affect your benefit, review your payment information in the dashboard and contact SoFi if you need additional help.

Have more questions? Chat with us or call 855-456-7634 to speak with an agent.