What do I have to provide to create an account?

To ensure a smooth and secure account opening process, we need to collect some essential information from you. This is part of our Customer Identification Program (CIP) and helps us comply with regulatory requirements. Below is a list of the information we require:

For Individuals

1. Full Legal Name
2. • Please provide your complete legal name as it appears on your identification documents.
2. Date of Birth
3. • We need your date of birth to verify your identity.
3. Address
4. • Physical Address: Provide your current physical address.
   • If No Physical Address: If you don’t have a physical address, you can provide:
   • • An Army Post Office (APO) or Fleet Post Office (FPO) box number.
     • The address of a next of kin or another contact individual.
   • Address Confidentiality Program (ACP): If you are a participant in a state-run ACP, you can use the street address of the ACP’s sponsoring agency.
4. Identification Number
5. • U.S. Individuals: Provide your Social Security Number (SSN) or a Taxpayer Identification Number (TIN).
   • Non-U.S. Individuals: If you don’t have a Social Security number or TIN, provide your passport number and the country of issuance.

Additional Information

• Accuracy: Ensure that all information provided is accurate and up-to-date.
• Security: We take the security of your information very seriously and will handle it with the utmost care.
• Verification: We may need to verify the information you provide, so please be prepared to submit additional documentation if requested.

If you have any questions or need assistance, please don’t hesitate to chat in or contact our support team at 1-855-456-7634.

Thank you for your cooperation.