I am having trouble connecting an external account for credit card payments. What should I do? November 30, 2021 00:42 Updated Follow If you are unable to link your financial institution using Plaid, please contact us at 855-456-7634 Related articles How do I link an account to make a payment on my SoFi Credit Card? How do I manually connect my bank account to my SoFi Invest account without Plaid? How can I schedule a payment for my credit card? Contact Us Can I process a SoFi Credit Card payment on my computer?