Create account Log in

SoFi
SoFi Crypto
Account Management

Articles in this section

How do I close my SoFi Crypto account?
How do I report unauthorized activity within my SoFi Crypto account?
Why do I have small amounts of crypto left in my account that I am unable to sell?
What cost-basis accounting method does SoFi Crypto use?
Where do I locate my SoFi Crypto tax document?
Is my crypto at SoFi insured?
Is my crypto safe at SoFi?
My account is restricted, what do I do?
What is SoFi Crypto?
What is a transaction ID?

See more

How do I report unauthorized activity within my SoFi Crypto account?

November 25, 2025 19:38
Updated

Follow

Please contact a crypto agent at 855-456-7634 or chat with us for additional assistance.

Facebook
Twitter
LinkedIn

Was this article helpful?

0 out of 1 found this helpful

Return to top

Related articles

How do I view and download my Form 1099-DA and Gain/Loss CSV?
Why do I have small amounts of crypto left in my account that I am unable to sell?
Is my crypto safe at SoFi?
How do I close my SoFi Crypto account?
I had crypto on my SoFi Invest watchlist - where did they go?

Legal

Terms of Use Disclaimers Licenses NMLS Access Eligibility Criteria Accessibility Business Continuity

Company

About Us How it Works Reviews Press Our Values Jobs Blog

Sign up for our newsletter:

Find us

2750 East Cottonwood Parkway #300
Cottonwood Heights, Utah 84121

Annual percentage yield (APY) is variable and subject to change at any time. Rates are current as of 5/28/26. There is no minimum balance requirement. Fees may reduce earnings. Additional rates and information can be found at https://www.sofi.com/legal/banking-rate-sheet.

Eligible Direct Deposit means a recurring deposit of regular income to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government benefit payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Eligible Direct Deposit”) via the Automated Clearing House (“ACH”) Network every 31 calendar days.

Although we do our best to recognize all Eligible Direct Deposits, a small number of employers, payroll providers, benefits providers, or government agencies do not designate payments as direct deposit. To ensure you're earning the APY for account holders with Eligible Direct Deposit, we encourage you to check your APY Details page the day after your Eligible Direct Deposit posts to your SoFi account. If your APY is not showing as the APY for account holders with Eligible Direct Deposit, contact us at 855-456-7634 with the details of your Eligible Direct Deposit. As long as SoFi Bank can validate those details, you will start earning the APY for account holders with Eligible Direct Deposit from the date you contact SoFi for the next 31 calendar days. You will also be eligible for the APY for account holders with Eligible Direct Deposit on future Eligible Direct Deposits, as long as SoFi Bank can validate them.

Deposits that are not from an employer, payroll, or benefits provider or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, Wise, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, or are non-recurring in nature (e.g., IRS tax refunds), do not constitute Eligible Direct Deposit activity. There is no minimum Eligible Direct Deposit amount required to qualify for the stated interest rate. SoFi Bank shall, in its sole discretion, assess each account holder's Eligible Direct Deposit activity to determine the applicability of rates and may request additional documentation for verification of eligibility. See additional details at https://www.sofi.com/legal/banking-rate-sheet.

SoFi Bank, N.A. NMLS #696891, Member FDIC

SoFi Lending Corp. NMLS #1121636

234 1st Street, San Francisco, CA 94105

©2026 Social Finance, Inc. All rights reserved.

TLS 1.2 Encrypted

Equal Housing Lender