Crypto transfer times vary for each cryptocurrency. Many are near-instant, while others may take a few hours.
If you haven’t received your crypto transfer, please consider the following:
- Verify the transfer was sent to the correct address
- Locate the transaction ID (also called a transaction hash), within the transaction history page of the wallet or exchange you sent the crypto from. Here you should also find a link to the block explorer for that specific transaction, which will include the status of the transaction on the blockchain.
- If you are still needing assistance, please contact a Crypto agent at 855-456-7634 or chat with us.