There are several factors that may lead to your trade being unsuccessful. Please take into account the following:
- Insufficient funds in the account
- Network congestion or outage causing transactions to be delayed or unsuccessful
- Your account may be restricted
- Limited liquidity
Often, attempting the trade again can result in a successful outcome. If you are still experiencing an issue placing a trade, please contact a crypto agent at 855-456-7634 or chat with us online.