To qualify for the one-time $50 welcome bonus, you need to make a qualifying purchase of $50 or more within 90 days of signing up to Rakuten. Here are some possible reasons why you might not have received your bonus:
- Eligible Purchase Not Met: Double-check that your purchase met the $50 minimum requirement and was made within the 90-day timeframe.
- Account Issue: If you've confirmed that your purchase was eligible, there might be an issue with your Rakuten account. In this case, please contact Rakuten directly at (415) 908-2200 or on https://www.rakuten.com/help
Important: This SoFi Plus benefit is provided by Rakuten, not by SoFi. If you're still having trouble, Rakuten's support team will be happy to help you out.
For full details and terms, see here.