If something doesn’t look right, contact us as soon as possible so we can help. You have up to 180 days from when the money was supposed to arrive to report an issue. But the sooner you let us know, the faster we can investigate.
Global remittance services are available to SoFi members through SoFi Checking and Savings. SoFi Checking and Savings is offered by SoFi Bank, N.A., Member FDIC. Transfers are subject to the terms of the SoFi Bank Deposit Account Agreement in effect at the time of payment. Fees, exchange rates, and estimated delivery times will be presented prior to payment confirmation. Service availability may vary by country or recipient.