If you believe your card has been sent to the wrong address, please confirm that your address on file is correct by logging into your SoFi account and checking your profile information.
In-app: Click on your member icon (or photo) in the top left corner and select “Profile”. Your address is shown in the “Contact Info” section.
On the web: Log into your online account, click on your name in the top right corner, and select “My Profile”. Your address is shown in the "Personal Information" tab.
If there was an error on your profile, or if it has been more than ten days since you requested a SoFi debit card, and you have not received your new replacement card, please give us a call at 855-456-7634.