How do I close my SoFi Checking and Savings accounts?

  • Updated
Follow

We’re so sorry to see you go! To begin the process of closing your SoFi Checking and Savings accounts:

  1. From your SoFi Checking and Savings homepage click on the 'More' icon.
  2. Select 'Close account.'

  3. The system will review your SoFi Checking and Savings accounts for the following factors:

    • There are pending transactions

    • There are one or more active debit card disputes

    • If any of the previous factors are present, you will not be able to close your SoFi Checking and Savings accounts online. Please contact us at your earliest convenience so we can process your request.
  4. If you are eligible to close your account online, read the information provided and when ready accept the disclaimer. 

  5. select 'Close account.'

  6. If there is a balance you will be asked to pick a linked account to send the remaining funds.
    • NOTE: If there is a remaining balance on the account, but no external bank account connected to the SoFi Money account: 
      • Once transactions have been posted, checks have cleared, or any transfers have been completed, the account closure will be finalized, and a check will be mailed to your address on file. This may take up to 30 days.
  7. Select 'Continue.'
  8. Answer the questionnaire and select 'Continue.' 


  9. Review the account details and select 'Submit' once ready.

  10. Confirmation screen. Select 'Back to SoFi' to return to your SoFi account homepage. 

Important: If you are not eligible to close your account online, please contact us at your earliest convenience so we can process your request.

Reminders: 

When you close your SoFi Checking and Savings accounts your debit card will stop working, we will cancel all scheduled transfers and bill payments. You will no longer be able to receive incoming transfers (including direct deposit and P2P) so please be sure to update your payroll provider before you close your account and update any merchants where you linked your SoFi debit card. It's also a good idea to download all of your statements so you have access to your banking records after you're gone.

 

Related articles