Our Home Loans Servicing team will be able to assist you at 855-622-3198, via chat in the Home Loans Servicing Portal if an agent is available (locate the ‘Need Immediate Assistance?’ tile) or by sending a secure message while logged into the Home Loan Servicing portal.
The chat feature is available Monday - Friday from 8:30 AM to 8:00 PM ET (excluding holidays).
Our Home Loan Servicing Team will be able to supply you with the bi-weekly/budget drafting form. Please be advised that you will need to be paid ahead prior to us being able to set up bi-weekly payments.