Why can’t I sell my shares of SINGD?
Unfortunately, we had to restrict trading on SinglePoint, Inc (SINGD). There was a reverse stock split done today and the number of shares in our Invest accounts has not been updated with the split. On Monday, the correct number of shares should be reflected in your account and you will be able to sell your shares at that time.
What can I do since you’ve restricted trading on this stock? I wanted to sell today.
We are happy to submit a trade dispute* for this stock. I would need to transfer you to an Investment Specialist, they will gather the details on your trade dispute and submit it on your behalf.
*A trade dispute is submitted when there is an issue with a trade. I.e. filled at the wrong price than expected, could not place the trade due to restrictions, etc. Our trade desk will review the information on the trade dispute and make any corrections or apply credits if applicable.
What happened to the shares I sold on 3/26? The sale trade is gone.
Unfortunately, due to an internal error the number of shares available to you was incorrect, as a result we have cancelled the trades posted.