In your SoFi Invest account, a Margin Call means that your buying power has gone negative. The negative buying power could have been caused by a returned deposit, overbuying when purchasing a stock or ETF, or an ADR fee charged to your account.
When you receive a Margin Call email, you will want to check your Invest account buying power. If your buying power is in the negative you will want to either make a deposit from one of your linked bank accounts or you can sell some of your investments. The proceeds from your sale will go to your buying power.
If you have a negative buying power and do not make a deposit or sell some of your investments, we will have to liquidate enough of your investment to bring your buying power out of the negative. The Margin Call email will indicate the date you must cover the negative balance by in order to avoid this.
If you do not have negative buying power, you may have already made a deposit or sold something before we were able to send you the email. If you did not see a negative buying power at any time or feel that the email was sent in error, feel free to reach out to us!
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