Initiating a full or partial account transfer can be done via SoFi’s website or mobile app.
SoFi Invest is capable of receiving assets directly from another brokerage account if that brokerage firm is ACAT eligible. SoFi does accept ACAT requests of fractional shares if it comes from another firm that clears through APEX. Typically, your transferring brokerage firm will automatically liquidate the fractions, then send the proceeds with the ACAT request. (Note: There should be no additional action needed from you to submit your ACAT request with us, however, some firms may have that requirement.) If unsure of eligibility or liquidation practices, please contact your current brokerage firm.
To Submit the Request on the SoFi App:
- Tap on ‘Invest’ and either tap on Trade or go directly to the Invest account and tap on Trade on the account itself. You will select Transfer Assets.
- You will be able to search for the firm where your assets are currently held.
- Enter the account number for the account being transferred to SoFi.
a. If you need assistance locating the account number, select “Can’t find it? Here’s where to look" - Confirm if you have Penny stocks, Bonds or Options in the account you are transferring.
- Confirm whether you are completing a full account or partial account transfer. If completing a partial transfer, select the specific investments or cash you wish to transfer.
- Review and slide to submit the transfer request.
To Submit the Request on the SoFi Website:
- Select ‘Invest’ from the products and click on the Transfer Investments icon and select the account you would like to transfer to, or go directly to the Invest account and click on the Transfer Investments button on the account itself.
- You will be able to search for the firm where your assets are currently held.
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Enter the account number for the account being transferred to SoFi.
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If you need assistance locating the account number, select “Can’t find it? Here’s where to look”
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If you need assistance locating the account number, select “Can’t find it? Here’s where to look”
- Confirm if you have Penny stocks, Bonds, or Options in the account you are transferring.
- Confirm whether you are transferring your entire account (full transfer) or a portion of your account (partial transfer). If you are completing a partial transfer, select the specific investments that you wish to transfer.
- Review and slide to Submit the transfer request.
The ACAT transfer request may take 1 - 2 weeks to finalize.
Please Note:
- We do not accept options. These investments would need to be liquidated prior to initiating an ACAT with SoFi. Please contact your brokerage firm to complete this action, prior to submitting an ACAT.
- If you have margin trading enabled in your Individual Active Invest account, you are able to transfer a margin balance. If you do not have margin trading enabled, the transfer that has a margin balance will be rejected.
- We do not accept all stocks that trade on OTC, Pink Sheets, and/or most low-priced securities. Check our Invest platform for any associated stocks you may be interested in transferring - if they appear in SoFi Invest, they are eligible to be transferred to us!
- If you do not want to liquidate those assets, you can do a partial ACAT and only transfer the eligible assets.
- You can only ACAT between the same type of account. I.e. Roth IRA to Roth IRA, or Individual to Individual.
- If the firm cannot accommodate an ACAT request, please call or chat with one of our Investment Specialists. They will be able to assist you with a Non-ACAT Request.
Finally, we do not charge any fees to transfer an investment account INTO SoFi Invest! However, for Active Invest and Automated Invest brokerage accounts, there is a $100 outgoing ACAT fee should you decide to transfer your account to another broker. It is also possible that other firms may charge an ACAT fee. If you transfer over a brokerage account using the SoFi ACAT system, SoFi will cover up to $75 of any ACAT Outgoing Fees you may incur from your current brokerage firm as long as the transfer is for $5,000 or more. Once the transfer is successfully completed, you can request reimbursement by calling us at 855-525-7634 or chat with us online.
Check Status:
To check the status of your retirement account rollover or ACAT, please contact a licensed Investment Specialist by phone at 855-525-7634.
You can view the full Invest Fee Schedule (effective as of 05/01/24 unless otherwise noted) at any time.