If you're contacting us because your application is in a 'Pending' status please bear with us as we conduct a thorough review of your information. In the meantime, please ensure no additional documents are required on your account.
Due to heavy new account volume, applications that require additional documentation may experience delays in account opening. We are working to review and open these accounts as quickly as possible.
Please note that to open a brokerage account with SoFi, you must be a US Citizen or lawful permanent resident 18 years or older with a physical US address (in the 50 U.S. states, District of Columbia, or military addresses (APO, FPO, DPO). You'll also need a Social Security Number (SSN) to open a SoFi Invest account.