SoFi uses secure SMS text-based messages, in some cases, to get direct, quick communication to our applicants and members. If you would rather not receive text messages, please log into your SoFi account and under Account Settings you can update your Communication Preferences.
You can also cancel any push notifications via text by updating your Notification Preferences page.
If you still have concerns a SoFi agent is able to confirm if a message was sent or not, feel free to contact us at (855) 456-SOFI (7634).