My Personal Loan account is in collections, who can I talk to about this? June 23, 2026 21:23 Updated Follow SoFi's Collection Team would be happy to discuss your situation. Please call us at 855-456-7634 to speak with an agent. Related articles How can I mail in payments to my SoFi Personal Loan? Types of Investments with SoFi Invest How do I update the Two-Factor Authentication (2FA) method on my account? Dividends