We are sorry to hear you are having trouble linking your bank or any other external account. First, please ensure that the account is not a savings or business account. Next, ensure that the external account is in your (the member's) name, appearing the same way it is on your SoFi profile.
If still unable to link, or if you have additional questions, you can chat with one of our agents. Please note you will be prompted to log in.
Or you can call us at 855-456-7634.