I'm experiencing a hardship / a lay off /would like to skip loan payments. What are my options?
We recommend speaking with our Collections Team. They specialize in reviewing these types of circumstances and can discuss your situation in more detail to help determine what options may be available to you.
My loan account is delinquent. Who can I talk to about this?
We understand that falling behind on payments can be stressful, and we’re here to help. SoFi’s Collection Team can review your situation, explain what options may be available, and answer questions about your account.