Large Payment / Additional Payment / Payment Allocation
If you make a large or additional payment, the first part of the payment goes toward any interest accrued. The remainder goes toward the principal balance. That means even if you pre-pay in a given month, your monthly payment amount will stay the same and be due on the same day of each month.
Please note, making a large payment or additional payment on a Personal Loan will not automatically reduce your monthly payment. After making a substantial payment you are welcome to reach out to our Servicing Team at 855-456-7634 and request to re-amortize your loan, which may bring your payment down.
Overpaid Loan Pay-off Amount
When a loan has been paid-in-full, any funds overpaid will be refunded to you between 6-10 business days once the final payment has cleared.
The credit refund will be sent to the active autopay account. If your autopay has been turned off, it will be refunded to the original bank account the loan was disbursed to.
If you want your refund to go to another bank account, or have any other concerns regarding a refund, please feel free to call 833-414-7634 (5am - 7pm PT Monday - Thursday, 5am - 5pm PT Friday).