To process a payoff payment, click on your loan via the member dashboard.
Then ‘Make a 1-time payment.'
For “Payment type” select “payoff.'
Enter the date you would like the payment to post and the bank account you would like the payment to withdraw from.
If you would like to generate a payoff letter you can select that option here as well.
To mail a check with the payoff amount please contact us at 855-456-7634 and we'll process the payment for you!
Please be advised the cut-off time for same-day payments is 8:59 PM EST.
If you have further questions, please call 833-414-7634 (5am - 7pm PT Monday - Thursday, 5am - 5pm PT Friday).
