Auto-Pay can be set up through the Home Loan Servicing Portal.
Please log in to your SoFi profile on SoFi.com. Locate your Home Loan Product Card and click the Manage link. This will take you to the HL Servicing Portal.
Once there, you should see a tile called Make A Payment with the Autopay turned off. Click Modify Settings to update your payment details and turn on Autopay.
Should you have any questions, please contact our Home Loans Servicing team at 855-622-3198, via chat in the Home Loans Servicing Portal if an agent is available (locate the ‘Need Immediate Assistance?’ tile) or by sending a secure message while logged into the Home Loan Servicing portal.
The chat feature is available Monday - Friday from 8:30 AM to 8:00 PM ET (excluding holidays).