If you can't redeem your reward points, it might be because there's a standard hold on points earned through Credit Card spend within the last 7 business days. These points are in "pending" status and will become available once they post to your account.
All other rewards that are earned should be available for instant redemption. If you are having trouble redeeming, please contact us at 855-456-7634.
For more details on other restrictions, please review the program's Terms of Service.