For the steps on resetting your password, please reference the following article: I Forgot my Password. What do I do?
If you know your password but are still having trouble logging in please try these helpful troubleshooting tips:
- Download the SoFi app! This will help with any browser issues. Some work computers use firewalls that hinder certain parts of sofi.com.
- Please clear your cache and cookies then restart your internet browser.
- Try using a personal computer or mobile device.
- Make sure you're using the most updated browser. You can check this information here: https://www.whatismybrowser.com
If you continue to have issues, please contact us.