How do I contact SoFi if an account holder has passed away? September 03, 2020 19:36 Updated Follow Please contact a licensed Investment Specialist by phone at 855-525-7634. Thank you. Related articles Contact Us What happens to my Personal Loan if I die? How long will SoFi offer 4.00% APY for Savings and Vaults? What is a reportable tax activity for SoFi Invest? Dividends