How do I contact SoFi if an account holder has passed away? September 03, 2020 19:36 Updated Please contact a licensed Investment Specialist by phone at 855-525-7634. Thank you. Related articles Contact Us What is a Good Faith Violation? A stock changed to OTC. How do I sell that stock? How do I manually connect my bank account to my SoFi Invest account without Plaid? Why isn't SoFi Invest available for non-permanent residents?