How do I contact SoFi if an account holder has passed away? September 03, 2020 19:36 Updated Please contact a licensed Investment Specialist by phone at 855-525-7634. Thank you. Related articles SoFi Contact Information What is a Good Faith Violation? Would my direct deposit funds be available the same day as my pay date, or is there a delay? Can I set up an Automated Invest account that I can transfer to my son/daughter when he/she goes to college? I've noticed that my realized gain is wrong. What does this mean?