Documentation for SCRA may include the following:
- A copy of the member(s) official military orders
- A letter from the member(s) commanding officer on military letterhead
- Any form of official notification of active duty military service
If you think you may be eligible to receive benefits under SCRA, please utilize the "apply now" option on our military resource page to upload any of the aforementioned documents. You may also contact SoFi at one of the below channels to speak with a member of our Specialty Servicing department so they can provide you with more detailed information regarding any questions you may have.
Customer Support
Monday - Thursday = 5:00am - 7:00pm PST
Friday - Sunday = 5:00am - 5:00pm PST
CHAT: If you have additional questions, you can chat with one of our agents. Please note you will be prompted to log in.
CALL: (855) 456-SOFI (7634)
EMAIL: SCRA@sofi.org
Click here to access your SCRA military benefits through SoFi.