Who gets the welcome packet email from MOHELA, the primary applicant or co-signer? January 21, 2021 15:51 Updated The primary applicant will receive the MOHELA welcome packet. Related articles When will my Student Loan show in MOHELA? When/How can I sign up for autopay for my Student Loan? When will my payments be due for my SoFi Private Student Loan? Can I pay before my SoFi Private Student Loan is fully disbursed? How is my payment applied to my SoFi Student Loan?