Either MOHELA or SoFi will service the student loan. Once your private student loan or student loan refinance goes into repayment, MOHELA or SoFi can be contacted to answer any questions appropriately.
You can reach MOHELA weekdays from 8:00 am - 5:00 pm CST at 877-292-7470, or check your account online at sofi.mohela.com.
You can reach SoFi weekdays from 7:00 am - 8:00 pm CST at 855-456-7634, or check your account online at sofi.com.