My bank/employer/biller does not recognize the new routing number. What should I do? April 27, 2021 19:28 Updated For routing number help, you can start a chat with us. Please note you will be prompted to log in. Related articles When I enter the new routing number at my employer/biller/bank, it says "The Bancorp Bank." Is that you? What is (and where can I find) my new routing number? Can I opt out of this change & continue to stay on my current Wilmington Savings Fund Society (WSFS) routing number? With the routing number change to Bancorp, what do I need to do? Will I lose any features or benefits that I currently have with SoFi Money due to the change to Bancorp?