My bank/employer/biller does not recognize the new routing number. What should I do? October 26, 2020 18:21 Updated Chat with an agent at https://www.sofi.com/chat/v1/web/sofi?product=money. Please note, you will be prompted to log in. Related articles When I enter the new routing number at my employer/biller/bank, it says "The Bancorp Bank." Is that you? Can I opt out of this change & continue to stay on my current Wilmington Savings Fund Society (WSFS) routing number? What is (and where can I find) my new routing number? With the routing number change to Bancorp, what do I need to do? Will I lose any features or benefits that I currently have with SoFi Money due to the change to Bancorp?