How do I change the email address on my account?

For the security of your information, in order to change the email associated with the account, a valid mobile phone number is required and 2 Factor Authorization (2FA) will need to be enabled. A mobile number is necessary to allow 2FA to be used to verify your identity when making this change.

If a valid mobile phone number is already entered follow the steps below:

1. For Desktop users: From the Personal Info tab of the My Profile section, select the option to change the email. 
   For Mobile users: Select Profile at the top left, select Edit email 
2. A prompting message will be sent: "To edit your email, please add your mobile phone number. We'll text you a one-time password to protect your identity." 
3. Click "edit" to enter their phone number and then select "Send Text".
4. A One Time Password (OTP) will be sent via SMS. 
5. Enter the OTP and enter the new email.
6. An email will be sent to both the email on file and the new email.