Something is not working! How can I get help with my Student Loan Refinance application? September 12, 2020 22:13 Updated Please contact us by chat or phone: Chat - https://www.sofi.com/chat/web Phone - 855-456-7634 Related articles I would like to cancel my Personal Loan? Are there prepayment penalties? What is the status of my SoFi Private Student Loan application? Where can I check this online? How did you get my student loan information? How does the tool estimate the interest rate I might obtain in the refinance scenarios?