I am having issues accessing the tool, who should I contact? May 26, 2020 23:23 If you are having trouble accessing the tool please email firstname.lastname@example.org. Related articles I am having issues with my credit score and what is included in the score, who should I contact? How does this score differ from other credit scores? How long do items remain on my credit report? How secure is it to check my credit score online? What hours is customer support available for estate planning?