I am having issues accessing Relay, who should I contact? May 03, 2021 18:48 Updated Follow If you are having trouble accessing the tool please email relay@sofi.com. Related articles I am having issues with my credit score and what is included in the score, who should I contact? Why doesn’t my credit card balance match what I see in my account right now? How do I turn on/ off credit score monitoring (CSM) notifications? How long does it take for my score to be updated after I make changes? How does this score differ from other credit scores?