To be eligible for Unemployment Assistance view the criteria below
Student Loan
-Involuntary job loss is an eligibility requirement for Unemployment Protection, so members who have voluntarily quit their jobs are not eligible
- Be a current SoFi member
- Have an eligible loan for at least 9 months
- Loan balance of $3,000 or greater
Note: Additional eligibility criteria and requirements may apply.
Personal Loan
- Be a current SoFi member
- Be unemployed and searching for full time work
- Have a loan for at least 9 months that is in good standing
- Loan balance of $3,000 or greater
- Not be self-employed
Denial for Unemployment Assistance may happen because one or more of the eligibility requirements above have not been met.
If you have a SoFi Student Loan Refinance product, and would like more detail on your denial reason, please contact MOHELA directly by calling 877-292-7470.