How do I request a payoff statement? February 24, 2020 22:16 Updated SoFi has partnered with MOHELA to service your loan. You may request a payoff statement by logging into your account here. Related articles Who is MOHELA? Will making a large payment or additional payments change my monthly due amount? How do I get a payoff letter for my SoFi Personal Loan? Am I eligible for a SoFi Personal Loan? Are there any prepayment penalties for paying off my loan early and/or making additional payments?