How do I request a payoff statement? November 04, 2024 16:55 Updated Follow SoFi has partnered with MOHELA to service some loans. If MOHELA is your servicer, you may request a payoff statement by logging into your account here. If SoFi is your servicer, you can request a payoff statement by giving us a call at 855-456-7634. Related articles How do I get a payoff letter for my SoFi Personal Loan? How do I request a Home Loan Payoff quote? How do I payoff my Personal Loan? How do I pay off my SoFi Student Loan Refinance (SLR) loan? Who will service my loan?