Can I get help from a person if I have a question? September 12, 2020 21:44 Updated Of course! SoFi offers multiple forms of support including credentialed advisors to help you by chat or phone. Click here to contact us. Related articles SoFi Contact Information How long will it take for a promotional bonus to appear in my account? What is the Crypto bonus? How much growth can I expect from SoFi Invest? What is a personal loan?