You can order a new card via your SoFi Money account following the steps below. Once the replacement is confirmed your old card will be deactivated, and expect to receive your new SoFi Money Mastercard in 5-7 business days.
Please note that if you believe there has been fraudulent activity, contact SoFi immediately.
- Log into your SoFi Money Account and select 'More'
- Select 'Manage your card'
- Select 'Replace Card'
- Select the reason for the replacement:
NOTE: Once the replacement is confirmed your old card will be immediately deactivated. You will be able to add the new card to your virtual wallet so you can use the card virtually and immediately!
- Confirm the replacement details (including shipping address), and click 'Confirm replacement' to continue.
- Click 'Done' to return to the SoFi Money account homepage.
- The homepage will show that the new SoFi Money MC has been ordered, along with the expected delivery date.