Please call 855-456-7634 at your earliest convenience so we can protect the security of your SoFi MoneyTM cash management account and disable the two-factor authorization.
Since the two-factor authentication is the main form of security to keep your SoFi MoneyTM cash management account safe, we will require that you send us some documentation verifying ownership of the new phone number. You will need to provide us with one of the following in PDF format:
- Carrier contract page
- Most recent phone billing statement displaying your name and phone number
Once received and verified we will be able to disable the two-factor authentication on your SoFi MoneyTM cash management account, allowing you to log in and enter your new phone number.