Mobile Check Deposit best practices:
- Hold the camera Parallel to the item. Match check inside the guidelines on the phone. All four corners of the check must be visible
- We recommend that a flash is not used as the glare may diminish the quality of the image.
- Take the picture in a well-lit environment against a dark background consistent while avoiding textures such as wood grain, granite, or carpet. (No shadows)
- If taken against a light background the optics may have trouble reading the edges of the item and therefore may not crop properly.
- The check should lay as flat as possible in order to not warp the image. (no folds)
- SoFi requires you to write the following restrictive endorsement on their check following their signature: 'For mobile deposit only at SoFi Bank'
Mobile Check Deposit Instructions:
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- Select the 'Deposit' icon from the Money homepage.
- On the 'Deposit your check' screen, enter the dollar amount.
- IMPORTANT: You must endorse the check with “For mobile deposit only at SoFi Bank.” Failure to do so will cause your check to be rejected.
- Select 'Learn about deposit limits' and the following disclaimer will populate displaying your personal 'Check Deposit' limits.
- Select 'Take Photos.'
- The following requests for camera access will populate. Click 'Okay' and 'I understand' to proceed.
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Using the screen prompt, capture the 'Front' of the check.
Check Capture Tips:
- For the best results, you should place the check on dark background in a well-lit area.
- The colored bar will fill from left to right as the camera is held still.
- Frame the check within the borders of the onscreen rectangle.
- If you're having trouble, you have the ability to make a 'Manual' capture.
- For the best results, you should place the check on dark background in a well-lit area.
- Select 'Use this photo' to continue.
- Repeat the previous steps to capture the 'Back' of the check.
- Once submitted, 'Review your deposit.' This includes an 'Estimated timeline' for funds availability, along with the option to retake photos.
- Select 'Deposit check' to submit the deposit.
- The check deposit has been submitted.
- Select 'Done' to take the member back to their SoFi Money homepage. The deposit can be viewed under 'Pending Transactions.'
- You will receive an email notification once the deposit has been approved and funds are available in your SoFi Money account.
- Select the 'Deposit' icon from the Money homepage.