There are several reasons why a Zelle® payment may fail to complete successfully:
Make sure you have sufficient funds in your SoFi Checking Account. If you have insufficient funds, transfer money into your SoFi account linked to Zelle® and try sending the payment again. Occasionally, SoFi may block or slow down a payment for your protection.
Still getting an error? Please contact our customer support team at 1(855)-456-7634 for assistance.